Price Guarantee Policy
Price Guaranteed for 12 months
If our prices rise within 12 months of you opening a shared hosting, we will not increase the price you pay for that account until after the 1 year anniversary of opening that account.
15-day Guarantee
A.N.A Web hosting operates a 15-day guarantee for all our shared hosting accounts. This means that if you want to cancel your account within 15 days of opening it, we will refund your payment and close your account.
We may ask for feedback on why you are closing the account, but you do not have to answer it. The only thing we ask is that you confirm you DO want to close the account by replying to the confirmation email we send to the email address(es) we have on record.
This guarantee does not apply under the following circumstances:
- When A.N.A Publishing Limited cancel the account in accordance with our Terms of Service or Acceptable Use Policy.
- When our Acceptable Use Policy or Terms of Service have been breached by the customer or any of their users.
- When the customer exceeds the plan allowances within this period. In this instance, any additional charges will be due immediately and no refund will be provided.
We are extremely pleased with the services and pre-sales advice of A.N.A Web Hosting. A.N.A Web Hosting provide a reliable, powerful, flexible, secure, efficient business web-hosting service combined with excellent after-sales service. Their staff are knowledgeable, helpful and we thoroughly recommend them.